Defining our business process

Our Proofing Process?

We will email you an artwork proof in PDF format for all projects. On straightforward  projects, such as business cards or postcards, we will issue a PDF proof unless you specifically request a hard copy proof option.

On more involved  projects, we strongly recommend a hard CMYK proof. If the project involves finishing processes such as binding / folding we recommend a physical mock-up as well.

The only time we do not provide proofs is if the project is an exact reorder from us. Please let us know if you require us to keep your files for future reruns, otherwise they will be deleted, client files are deleted on a weekly basis.

Will the colours on the Proof be Accurate?

When viewing PDF proofs on your monitor or from your desktop printer keep in mind there will be a slight variance in colour, so TopCopy cannot guarantee the printed colour(s) will match the PDF preview. However, the PDF proof will be a close representation of the finished piece.

TopCopy offers no guarantee of “match-print” or “match-product” colour fidelity. TopCopy cannot prevent slight colour shift throughout an order. Colour fidelity warranted by TopCopy is consistent with industry standards for “pleasing colour.” We ask that all uploaded files be designed in CMYK and uploaded in CMYK. If you send us an RGB file, we will need to convert it to CMYK which will alter the colour from your original file.